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|Quality and Statistics
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Trending of Quality Data (1 day)
This course teaches how to trend complaint, service, inspection and other quality data to detect issues that should be investigated. This is a key element of you Corrective Action - Preventive Action (CAPA) program. It teaches how to put together an effective trending program that also reduces the incidents of false detections. The course covers selecting the right tool, normalizing data, grouping data, and preliminary investigations of signals. .
What You Will Learn
This course is designed for those individuals responsible for trending of quality data and managing the CAPA system.
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Last modified: August 04, 2012