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Six Sigma Problem Solving Process (1 day)
Teaches how to apply the six sigma tools to solve sudden onset problems. A sudden onset problem is one where previously everything was OK but something changed to so that things are no longer OK. The course teaches the step-by-step six sigma problem solving procedure for identifying the root cause of the problem. This process combines the six sigma tools with more classical problem solving methods. This supplements the Six Sigma Breakthrough Improvement process for solving chronic problems and the DFSS process for solving design problems.
As most Corrective Action - Preventive Action (CAPA) investigations are involve sudden onset problems, this is the ideal process for CAPA investigations. This course teaches how to effectively resolve and document CAPA investigations.
What You Will Learn
All scientist, engineers and other technical staff serving on a CAPA or crisis team.
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Last modified: August 04, 2012